Troubleshooting Zebra ZT410 Issues


This article will cover some troubleshooting steps for the Zebra ZT410 printer. These steps should help the user to identify and resolve issues with printing various tags.


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Troubleshooting Zebra ZT410 Issues

If you are having trouble printing your tags, there are a few steps you can take to try and resolve any errors you may be seeing. First, verify that the printer is "seeing" the tags correctly. To do this, you will need to determine if your tags require the "Mark Sensor", or the "Gap Sensor". If your tags have a black mark or line on the underside of the print media, you will need to change the printer settings to use the "Mark Sensor". If your tags are separated by a either a gap or notch in the print media, set the printer settings to use the "Gap Sensor" settings. If your tags have both a gap and a mark, either setting can be used. These settings can be adjusted in the Settings -> Media Type settings menu. 

Please see the video in Setting Up Your Zebra ZT410 Printer for more information on where to place the red laser sensor for your particular tag. Typically, this sensor will need to be placed so that it will pass under the part of the tag with the most surface area (for the Gap sensor), or the part of the tag with the black mark (for the Mark sensor).

Once these settings have been adjusted, you should be able to feed one tag at a time when the print head is closed and the feed button is pressed on the printer. If your tags are not feeding out one at a time, you will need to perform a full media calibration. To do this, please refer to our video on How to Manually Calibrate the Zebra ZT410 Printer.

Next, you will need to initiate an RFID calibration by navigating to the RFID option on the printer's home menu. Detailed steps can be seen in the video Setting Up Your Zebra ZT410 Printer

To verify that the settings are correct, navigate to RFID -> Read RFID Data and select "Read" to ensure that each tag responds with its EPC as it is fed through the printer.

Once this read functionality is confirmed, you should be able to successfully print and encode your tags with the Zebra ZT410 RFID printer. If you have any questions or are still having some printing trouble, feel free to email us at